QUESTIONS ABOUT THE RKS TECHNIK RESETTER

Here are some questions asked by customers, if you do not find your answer here, please email us and we will promptly answer.

I have been resetting the same ink cartridges for years, always over-riding my Canon printer. If I purchase one of your resetters can I stop doing this, and will my printer then tell me how much ink is in my cartridges?

Answer: Yes, but this is a qualified yes. If you have been using the same cartridges with the same chips in place for years, the chips are most likely de-activated.

You will need to get a new set of ink cartridges or a new set of chips, to use with the resetter.

Once a set of chips has been de-activated they can no longer be reset.

We have also seen one customer who was completely unable to get his Canon printer to read the ink levels on any new Canon Ink Cartridge. I am guessing that after so many over-rides he damaged something in his printer.

So, if you have been over-riding, test your printer's ink level monitor by buying a new ink cartridge and make sure it reads the ink levels before purchasing our resetter. Then make certain you have a set of chips that have not be de-activated.  

Can I use Canon original ink cartridges as well as non-oem, re-manufactured or other compatible cartridges with this Chip Resetter simultaneously?

Answer: Yes, original and compatible cartridges can be used in any combination.

Does the product come with easy to read instructions?

Answer: Yes. You will receive a sheet with simple instructions in English, Italian, French, German, and Spanish. Resetting any chip is very simple and can be performed by a layperson.

Will the cartridges be emptied completely or – like with other systems – will a certain amount of ink remain in the tank that I have to discard?

Answer: Yes, completely. The cartridges will be completely emptied, exactly like the original cartridges.

Do I need a different chip for each cartridge?

Answer: Yes, you need an original chip for every different color cartridge. The chips can be new or used, or still on the original Canon cartridges. (Each color cartridge has a color specific chip that your printer and computer will identify, so make sure not to mix up the chips. Always do one color at a tie to make sure you get it right.)

Do I have to change the settings of my printer or my printer software (printer drivers)

Answer: No. All settings remain unchanged.

Will using this Chip Resetter effect my printer's warranty?

Answer: No. Refilling your inkjet cartridge does not tamper with your printer in any way, and therefore does not effect your warranty. Under the Magnuson-Moss Warranty Improvement Act, the consumer is allowed the right to choose any consumable they desire for their printer, and allowed to make any repairs to the printer cartridge they deem necessary. This allows for the use of refill kits and compatible cartridges

I'm considering buying a Canon Pixma MP520, which uses PGI 5BK and the CLI-8 inks. What exactly do I need do to reset the chip?

Answer:  This resetter is really easy to use. If you have an original Canon Cartridge with the chip still attached, you simply place the cartridge with the chip facing bottom (like when you put it into your printer) and press it into place. The unit will flash a steady led light when the chip has been reset - it takes about 5 seconds. You do exactly the same thing if you have a remanufactured or compatible cart which you have attached a chip too.

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